WHITE — QR menu and order management for restaurants and cafés. Reach us through the channel below, or find answers to the most common questions.
Email: whiteresmi@gmail.com
We usually respond to support requests within 1-2 business days.
For business owners
- Account / subscription: You can create an admin account from within the app and choose a plan; see the Terms of Service for plan details.
- Staff login: After the admin account is created, staff accounts can be opened with the admin/waiter/kitchen roles.
- Payment / billing issues: Subscription payments are collected via iyzico; if you have a billing or invoice issue, contact support.
- Deleting your account and data: Settings → Delete Business — meets Apple's and Google's in-app account deletion requirement; this action cannot be undone.
For customers
- I scanned the QR code at my table and the app didn't open: Download WHITE from the store link on this page and scan the QR again — the app automatically opens the correct table.
- I want to order without installing the app: Choose "Continue in browser" on the QR screen to order from your browser without installing anything.
- I see a "This table is not open yet" warning: For security, tables don't accept orders until staff opens them — let your waiter know.
Legal